Volunteering Guidelines

Your Rights and Responsibilities

We know that by volunteering you are generously donating your time, skills and efforts. But a volunteer environment is still a workplace, and as such, you have certain responsibilities that must be upheld. And of course, you have rights as well!

The following list is the basis of your rights as a volunteer

You have the right:

  • To work in a healthy and safe environment (refer to your State's Work Health and Safety Act[s]);

  • To be interviewed and employed in accordance with equal opportunity and anti-discrimination legislation;

  • To be adequately covered by insurance;

  • To be given accurate and truthful information about the organisation for which you are working;

  • To be reimbursed for out of pocket expenses incurred on behalf of the organisation for which you are working;

  • To be given a copy of the organisation's volunteer policy and any other policy that affects your work;

  • Not to fill a position previously held by a paid worker;

  • Not to do the work of paid staff during industrial disputes;

  • To have a job description and agreed working hours;

  • To have access to a grievance procedure;

  • To be provided with orientation to the organisation;

  • To have your confidential and personal information dealt with in accordance with the principles of the Privacy Act 1988; and

  • To be provided with sufficient training to do your job.

 Before you start, you should check that:

  • The organisation is a legitimate volunteer involving organisation*

  • The purpose of the organisation matches your own values and beliefs

  • The organisation carriespublic liability and volunteer personal accident insurance

  • Your role is clear and specific

  • The organisation can provide you with written information about its purpose and activities

  • You are satisfied that the funds of the organisation are expended in accordance with its mission.

So now that we have covered your rights, here are your responsibilities

All volunteers are expected to:

  • Respect confidentiality and privacy

  • Be punctual and reliable

  • Carry out the duties listed in your volunteer position description

  • Be accountable

  • Give notice if your availability changes or you are leaving the organisation

  • Report any injuries or hazards that you notice in the workplace

  • Adhere to the organisation's policies and procedures

  • Deal with complaints in the appropriate manner

  • Undertake training as requested

  • Ask for support when needed

  • Support other team s

see more information at https://govolunteer.com.au/about-volunteering/volunteering-guidelines


First peoples: Aboriginal and Torres Strait Islander

Our Values

Value People   |   Innovation   |   Sustainability   |   Equity   |   We are Stewards   |   We Are Partners    |   We are Responsive   |   We are Committed to the Poor   |   Accountability

Together we can be the change in the lives of many!

All Donations over $2 are tax deductible

  • LinkedIn
  • Facebook
  • Twitter

| www.ufvra.org.au| ABN: 70678268916 |Donors & Users Policy|

| ©2020 by UFVRA Australia| Proudly created with |All Rights reserved |Privacy Policy

United Federation Of Volunteers For Refugees Action (UFVRA) Head-Office

76 Beau-desert Road, Moorooka Qld 4105

Enquiries at: admin@ufvra.org.au

Telephone: (07) 31862064 

Australia: ABN 70678268916

As a signatory, we are committed and fully adhere to the Code, conducting our work with transparency, accountability, Commitment and integrity UFVRA is accredited with the Department of Foreign Affairs and Trade, has Deductible Gift Recipient status with the Australian Tax Office, and is a signatory to the ACFID Code of Conduct - a voluntary, self-regulatory code of good practice.


Where the money goes? *

  • 74 % Program expenditure

  • 5 % Fundraising costs

  • 7 % Administration

  • 9 % Commercial activity


#United Federation Of Volunteers For Refugees Action (UFVRA) - Australia’s total expenditure for year ended 31 December 2019 expressed as a percentage. 

Copyright on United Federation of Volunteers for Refugees Action (ufvra) Inc, 2020

Call us to Donate
(07) 3186 2064 
Follow us
  • LinkedIn
  • Facebook
  • Twitter